Privacy Policy for SG GYM
Last Updated: 21-07-2026
Introduction
We at SGGym prioritize the security and confidentiality of members and gym management data. This policy outlines the type of data we collect, how we use it, and how we protect it to ensure a secure, intelligent fitness and administrative experience.
Data We Collect
When you use our platform or register at a partner gym, we collect the following data to deliver our services successfully:
- Personal Details: Full name, phone number, email address, and date of birth.
- Subscription Details: Package types, associated dates, active sessions, or remaining visits.
- Profile Pictures: Used to verify member identity and prevent card sharing at entry check-in gates.
- Check-in Logs: Timestamps of check-ins/check-outs via barcode scanning.
App Permissions
To use the member portal app, our system may request essential device permissions:
- Camera: Used to take profile photos or scan the check-in barcode.
- Push Notifications: Used to receive subscription renewal alerts, attendance logs, and gym offers.
How We Use Your Data
We use the collected data strictly for the following purposes:
- Verifying your identity to allow entrance to the gym via your personal barcode.
- Tracking subscription terms, billing, and membership status.
- Improving the overall quality of services provided by the gym.
- Sending critical account-related updates and notifications.
Data Protection & Sharing
We secure your data using modern cloud encryption and secure database technologies. We do not sell, rent, or share any of your personal details with third-party marketing companies. Access is restricted only to authorized personnel at your registered gym for everyday operation.
Your Rights & Account Deletion
You have complete control over your data. You can request updates or modifications to your personal details at any time. You also have the **right to request complete account and data deletion** from the gym system by contacting gym management directly or sending a support request to delete all related logs immediately.